The Ultimate Guide to Customer Service Automation in 2023 If it’s planned poorly, taking an omnichannel approach to support can be a double-edged sword. It lets you better serve your customers on their preferred channels, sure, but also creates a potential area for slippage. But even if you have the best of intentions when you’re… Seguir leyendo Customer Service Automation: A Guide To Saving Time and Money on Support Learning Space by HelpDesk